Refunds and cancelling

Last updated: November 9, 2026

7-day refund on your first payment. Email hello@wardconsulting.ai within 7 days of your first charge for a full refund.

Cancel anytime. After that, you can cancel at any time. Cancelling stops future charges and ends member access at the end of the period you've paid for.

Renewals are not refunded, except where the law requires.

Founding members (Nov 2026 presale)

Founding purchases follow our standard policy: a full refund if you ask within 7 days of your first payment.

Paying in 3 payments? Cancelling stops the payments still to come. A refund covers what you've paid.

Grok team seats ($35 per seat per month, Pro and Elite only) follow the same refund terms as your plan, above. Cancelling a seat stops its future charges. Grok Bot (X Premium) is a separate purchase from X. Ask X about its refunds.